By boa Paid Media Team
In an era where AI marketing promises flood the industry daily, better-for-you brands face a particular challenge — separating substance from hype. The big question is, as AI capabilities keep growing, what role do people play? Are people still necessary?
Consider programmatic advertising and its scale today, where campaigns serve across tens of thousands of websites. The $525 billion global digital ad landscape operates at a speed and volume that makes the individualized pre-screening of every ad placement unfeasible.
Yet that’s exactly where human oversight is essential and actually more important than ever before. Automation supports scale. Fully autonomous systems, however, add risk. Humans in the loop — from strategy to execution — maintain the resiliency and focus that support genuine brand building.
The Stakes Are Higher for Mission-Driven Brands
Better-for-you brands operate under unique pressures. Customers demand authenticity, investors expect sustainable growth and the brand’s entire market positioning depends on trust in stated values and commitments.
When autonomous systems fail to deliver on unrealistic expectations — whether through misplaced ads, inappropriate messaging or wasted spend — mission-driven brands suffer disproportionate consequences.
Autonomous systems lack the contextual understanding to recognize when even legitimate messaging might be inappropriate for certain audiences or placement contexts. Research from the Association of National Advertisers indicates that up to 40% of display advertising delivers no value. This is waste that becomes even more damaging when it also undermines brand credibility.
Strategic Solutions That Actually Work
Rather than claiming to review individual placements at scale, strategic agencies establish comprehensive frameworks upfront. This includes developing intelligent brand safety parameters, creating sophisticated blocklists and setting contextual guidelines that autonomous systems can follow effectively.
Human oversight proves most valuable in establishing these strategic guardrails and continuously refining them based on campaign performance and market feedback. While reviewing tens of thousands of individual website placements isn’t feasible, creating parameters that prevent problematic placements is both achievable and essential.
Real-Time Contextual Navigation
As sustainability conversations continue to evolve, human strategists serve as the competitive advantage to determine when to amplify messaging, when to pause campaigns and when to adapt content to remain genuine rather than opportunistic.
Autonomous systems might continue pushing environmental messaging during a supply chain crisis, while human oversight recognizes the need for immediate pause and recalibration. This real-time response capability extends beyond crisis management to opportunity identification — spotting moments when brand messaging can engage with emerging conversations without appearing opportunistic.
Performance Through Precision
The business case for human oversight extends beyond brand protection to measurable performance improvements. When Advancing Eco Agriculture (AEA) partnered with boa for strategic human-guided media buying, site visitation increased 116% while cost-per-click decreased 44% and CPM dropped 48%.
These efficiency gains resulted from eliminating wasted impressions through precision targeting. Rather than broad-reach approaches that waste budget on irrelevant audiences, human-guided campaigns focus resources on qualified prospects who align with brand values.
Experienced human strategists actively identify opportunities for brand elevation by spotting moments when brand values intersect with market conversations in meaningful ways. This might involve timing campaigns about regenerative agriculture to coincide with relevant industry developments, or adjusting messaging to acknowledge environmental challenges without overselling solutions.
Ensuring Practice Alignment
Human oversight ensures that sustainability claims in advertising match actual business practices. When boa helps clients reduce campaign carbon emissions through strategic targeting and placement optimization, human oversight ensures that these reductions are accurately measured and communicated in relevant terms.
This approach reflects boa’s philosophy of “More mission. Less emission.” and demonstrates that agencies can walk the talk by aligning their practices with the values of better-for-you brands.
When Nature’s Path worked with boa to reduce campaign emissions by 10% year-over-year, the focus remained on optimizing campaign efficiency and message delivery, always staying on-brand to support and amplify core sustainability messaging.
Implementation That Delivers Results
Marketing leaders should focus human intervention where strategic input creates demonstrable value. This means understanding when metrics indicate genuine engagement versus superficial clicks. It also means managing adjustments during cultural moments or market shifts while maintaining brand voice.
Given that the internet accounts for 3.7% of global greenhouse gas emissions, strategic media choices become increasingly important for environmentally committed brands. Human strategists should actively monitor and optimize for environmental impact alongside traditional performance metrics, including choosing inventory that minimizes energy consumption and ensuring carbon reduction efforts are accurately measured.
The Trust Advantage in an Overpromise Era
Digital advertising waste presents both financial and environmental challenges that extend beyond simple budget concerns. Research indicates that 8.5% of all paid traffic across major platforms is invalid, according to data from Lunio (2025 CPG Advertisers Guide). Meta traffic specifically shows 17.52% invalidity rates.
For mission-driven brands operating under intense consumer scrutiny, this waste represents more than lost efficiency. It’s a missed opportunity for connection with increasingly discerning audiences.
Human-in-the-loop media buying addresses these challenges by combining AI’s processing capabilities with human strategic thinking and contextual sensitivity. For mission-driven brands operating in an era of AI overpromises, this reality makes transparent, strategic human oversight essential rather than optional.
Better-for-you brands that partner with agencies focused on substance over hype build sustainable competitive advantages through genuine engagement and verifiable commitment to stated values.
boa is a sustainable media buying agency helping mission-driven brands boost awareness, increase site traffic and drive sales. To learn more about reducing waste and optimizing media for long-term sustainability, book a discovery call at hello@weareboa.com